MASSAGE POLICIES AND PROCEDURES (currently only offered in Middleton)
Please review our Massage Policies and Procedures, then click the button at the bottom of this page for
paperwork. Sign and bring New Massage Patient Paperwork with you to your first visit where possible.
At Harris Chiropractic, we understand that unanticipated events occur in everyone’s life. Unforeseen events such as car problems, traffic considerations, business meetings, and project deadlines, are just a few reasons why one might consider canceling a massage appointment. In our commitment to provide a unique and outstanding massage experience to all of our clients - and out of consideration for our therapists’ time, we have adopted the following policies:
Please arrive 15 minutes prior to your scheduled start time to complete paperwork and prepare for your massage. This allows for a relaxed and unhurried experience
We require pre-payment for your massage at the time of booking. There are occasional circumstances where this is not possible, in these circumstances we will contact you for payment or collect at the time of service.
CANCELLATION / RESCHEDULE / NO-SHOW POLICY
Failure to show up for your appointment OR provide at least 24 hour notice of cancellation/reschedule will result in forfeiture of the purchase price of your massage, if prepaid. (If you have a package massage plan, one massage will be marked as used.) If you did not pre-pay, the applicable purchase amount will be due on your next visit. It is important that our massage therapist is compensated for reserved time slots.
Our massage sessions are considered a therapeutic hour and are therefore approximately 50 minutes in length to allow time to prepare for your massage and collect yourself afterward.
LATE ARRIVAL POLICY
We regret that late arrivals will not receive extension of scheduled appointments. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.
At your first visit with us you will receive a copy of the massage therapy policies and will be asked to sign the consent stating that you have read the information, understand it, and agree to comply with the professional massage therapy policies and procedures. Clients who we have not seen for at least a year will also be asked to fill out this form.
SCOPE OF PRACTICE
Harris Chiropractic Massage Therapists are licensed professionals and held to the highest standards of the American Medical Massage Therapy Association. Massage techniques manually manipulate the muscles, tendons, and fascia of the body to promote health and wellness. Massage Therapists do not diagnose or prescribe for medical or musculoskeletal conditions nor are they providing treatment for a specific condition without a doctor’s supervision. They do not prescribe herbs or medications, perform spinal adjustments, or provide emotional/psychological counseling. Massage therapy is not a substitute for medical examination, diagnosis, or treatment - you should seek a physician, chiropractor, or other qualified medical specialist for any mental or physical ailment.
RESPECT FOR CLIENT NEEDS AND BOUNDARIES
Harris Chiropractic Therapists are happy to adjust pressure, temperature, music volume, work longer on an area, or move on at you request. The client may choose to: leave on as much clothing as needed for comfort, refuse any massage methods, stop massage at any time, and is free to leave – the therapy door is never locked. The client will always be modestly draped. Only the area being massaged will be undraped. The client will be kept informed of the area to be massaged. Any sexual remark or advance toward a therapist will result in immediate session termination, client will remain liable for payment. Our therapist may refuse services for any reason they deem necessary.
CONFIDENTIALITY AND CONVERSATION
The discussion between the massage therapist and the client is confidential. The client may or may not choose to talk during the massage.
Any health information disclosed, observed or treated will be kept confidential under HIPAA law.
Please keep in mind that although we do our best to minimize the conversation that can be heard outside the room, the walls are thin and conversation may be able to be heard from outside the room.
EXISTING AND NEW MEDICAL CONDITIONS
It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the massage may be continued.
The client must also keep the massage therapist informed of any changes in health conditions.